Meet the Crew: Paulina Mendoza Ruiz

CATTS’ Global Operations Director
December 18, 2024

From Mexico to the world, Paulina Mendoza Ruiz brings passion, dedication, and strategic vision to her role as Global Operations Director at CATTS. A proud wife, mother of two, and seasoned professional, Paulina has been an integral part of CATTS for over five years, taking on the role of Global Operations Director in June 2024. Inspired by CATTS' values and the opportunity to make a meaningful impact, she embraced this position knowing she could contribute both her skills and her authentic self.

A Professional Journey Built on Results

Paulina describes herself as a "doer" – someone who thrives on challenges, remains results-oriented, and finds joy in uncovering impactful solutions. This drive is evident in how she approaches her role. One of the most fulfilling aspects of her work, Paulina says, is collaborating with colleagues from diverse cultural backgrounds:

"Understanding how cultural differences shape our daily interactions allows me to develop strategies for more effective teamwork. Collaborating with teams from India, crossing over to the US, adds both a layer of challenge and excitement to my role. Every day is a new learning experience."

Overcoming Challenges and Leading with Communication

Coordinating teams across three continents is no small feat, but Paulina has tackled this challenge head-on by prioritizing effective communication and strong organizational skills. Her approach to teamwork centers on staying open and receptive to the needs of her team:

"Communication is the key to success. Over the years, I’ve learned that the real challenge is staying open to learning from others and being adaptable to what the team needs to perform at its best."

For those aspiring to roles like hers, Paulina offers advice grounded in both humility and confidence:

"You don’t need to know everything. You are in your role not to have all the answers but to inspire and empower the best team around you. Believe in yourself, ask questions, and give the best of yourself in every area of life."

Balancing Work, Family, and Personal Growth

Paulina highlights CATTS’ unique culture of empowerment and inclusivity, which allows her to thrive both professionally and personally:

"As a mother of two young children, balancing work and family life can be demanding. Yet CATTS has always supported me, viewing this journey as a strength, not an obstacle. This genuine understanding makes all the difference."

Outside of work, Paulina loves spending quality time with her family, discovering new places, and immersing herself in a good book. She also revealed a surprising fact that impressed us all:

"When I was 16, I competed in the National Chemistry Olympics in Mexico and earned 2nd place in my state!"

Looking Ahead

When reflecting on her role, Paulina emphasizes her excitement for the future of CATTS:

" I’ve known Peter Bulters (co-founder) for many years, and when he invited me to join this project, I didn’t hesitate. From day one, I recognized that CATTS holds values that resonate deeply with my own. I knew I’d be valued not just for my knowledge and skills, but for who I am as a person. I’m eager to see our company grow and reach its goals. I’m equally excited to see how far we can go together."

She envisions her time at CATTS as a chance to build an impactful legacy:

"Growing with CATTS fills my personal suitcase of experiences – experiences that will impact both my professional and personal life."

Parting Wisdom

Paulina’s life philosophy is simple yet powerful: “Be grateful – every time, every moment, no matter what.” She leaves us with a final thought:

"Trust yourself, believe in your abilities, and stay focused on your goals. Every step you take brings you closer to your dreams, so stay resilient and committed to the journey."

Getting in Touch

To connect with Paulina and learn more about her work, feel free to reach out to her on LinkedIn, or contact us through the website.

Look out for the next "Meet the Crew" feature, where we continue showcasing the incredible people behind CATTS.

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